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ETK 1615
Ticket dispenser for booking a service
  • 15” LCD-TFT display, with integrated resistive touch-screen

  • Remote control of displayed contents and active buttons

  • Integrated thermal printer

  • Self-supporting, stand structure

ETK 1615

Why choose ETK 1615?

Ability to customize the contents displayed

Ability to customize the printed ticket

Simple and intuitive interface

Configuration flexibility

The graphical layout of the displayed information can be configured so that the system’s administrator can define the number of buttons shown, along with their colors and contents, as well as whether or not there is an area of the display reserved for distributing information, images, video clips and logos, thus rendering the device both a ticket dispenser and a digital signage tool.

The vertical placement of the display allows for a better positioning of the buttons, maximizing the number of services that can be shown simultaneously, while preserving the usability of the device.

Useful information

Thanks to the touchscreen display the user selects the service desired simply by touching the area for that service, as soon as he or she read the available services and their information (e.g. the number of people in line and average waiting time).

This way, the customer is able to use this information to better manage the waiting time or, if necessary, forgo the service at all, should the waiting time not be compatible with the person’s schedule.

Furthermore, when a service is not available, the corresponding buttons remain inactive and are grayed out and they show a message indicating the service hours,so that the user has the necessary information to access that service at a later time.

Ticket customization

A lot of information can be printed on the ticket. The layout is configurable and customizable with the company logo; next to the name of the organization and the ticket number, it is also possible to print the requested service, the number of people in line and the average waiting time (based on data available). These are but a few examples, since the contents are many and can be set in many ways within the available space: the extreme flexibility of our solution allows to assign to each service a different ticket layout, in terms of content and format.

Priority management

For specific needs, it is possible to equip the ETK 1615 with a chip card (contact as well as contact less) or magnetic card reader to assign a user a waiting priority (e.g. business clients and premium bank services; patients who require periodic care in hospitals, customers with loyalty cards in shopping malls; etc.).

Robust and funtional design

The stainless steel housing gives the device strength and stability. The great care and attention given to the aesthetic design has characterized the dispenser with light and elegant lines in the innovative arrow shape, making the ETK 1615 a refined and minimal object.

Preventing inconveniences

The dispenser is equipped with two sensors capable of detecting events as ”almost out of paper” or “out of paper”.

In these situations an alert message is sent in real-time to the central control unit, which then alerts the service window operator and/or the system’s administrator. The “almost out of paper” event is particularly useful since it allows one to change the thermal paper roll before it is finished, avoiding therefore any service interruptions.

Microprocessor AMD 1GHz
Memory RAM 1GByte, HDD 80GByte
Ethernet interface  10/100 Mbps

2 Ethernet ports

4 USB 2.0 ports
Serial lines 1 RS232 serial line
Operating System

Windows XP Embedded Standard

Windows 7 Embedded Standard (2 printer version)
Display characteristics

Type: Active matrix TFT

Size: 15”

colors: 262.000

Touchscreen: resistive

Orientation: vertical
Resolution 768 x 1024
Brightness 400 cd/m2
Contrast 600:1 (max)
Reading angle 80° vertical, 80° horizontal
Housing AISI 304 matte stainless steel (with superficial shot peening treatment)

On the floor with steel base

Two versions of different heights are available
Power supply 230Vac, 50Hz
Absorption 70W
Operating temperature 0°C  +60°C
IP protection degree IP40

60(W)x130(H)x60(D) (version 1)

60(W)x145(H)x60(D) (version 2)
Weight (floor mount included) 62 Kg
Software characteristics Internal clock with backup battery

Thermal 8 dot/mm

Self sharpening cutter

Falling ticket

135m roll

Paper almost out sensor

Paper out sensor
Options Magnetic, chip card, contact and contactless card reader

The ETK 1615 is available in the following versions:





ETK 1615

Display size: 15”

Housing color: none (steel)
ETK 1615

ETK 1615

Cod. 54200237
Display size: 15”
Housing color: none (steel)


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What is it

The ETK 1615 is a device provided with a thermal printer, with the purpose of dispensing reservation tickets, and with touch-screen displayed buttons, to select the needed services. It can be equipped with a magnetic card or smartcard reader and with a speaker, for audio announcements.

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